At RD Enterprises Ltd (trading as RD Cash & Carry Wholesale and Distribution), we are committed to protecting your privacy and ensuring your personal data is handled securely, transparently, and in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website (www.rdwholesaleuk.com) or purchasing from us, you agree to the practices outlined in this policy.

1. Information We Collect

We may collect the following types of information when you interact with us:

• Business Information – Company name, registration number, VAT number, trading address.
• Contact Information – Name, phone number, email address, postal address.
• Order & Payment Details – Products purchased, payment method, billing details.
• Account Data – Login credentials, order history, account preferences.
• Technical Data – IP address, browser type, cookies, and analytics data.

2. How We Use Your Information

We use your data to:

• Process and fulfil orders.
• Manage accounts, invoices, and credit facilities.
• Provide customer service and respond to enquiries.
• Improve our products, services, and website experience.
• Send relevant updates, promotions, and account notifications (with consent).
• Meet legal and regulatory obligations.

3. Sharing Your Information

We only share your data with:

• Trusted service providers (e.g., payment processors, delivery companies).
• Credit reference agencies (for trade account applications).
• Legal and regulatory bodies (where required by law).
• We do not sell or rent your information to third parties for marketing purposes.

4. Data Retention

We keep your information only for as long as necessary to:

• Fulfil the purposes described in this policy.
• Comply with legal, accounting, or reporting obligations.

5. Cookies

Our website uses cookies to improve functionality and analyse usage. You can control cookie preferences through your browser settings.

6. Your Rights

Under UK GDPR, you have the right to:

• Access, correct, or delete your personal data.
• Restrict or object to data processing.
• Withdraw consent at any time (for marketing communications).
• Lodge a complaint with the Information Commissioner’s Office (ICO).

7. Data Security

We take appropriate measures to protect your personal data against loss, misuse, or unauthorised access.

8. Contact Us

For any privacy-related questions or to exercise your rights, contact:

RD Enterprises Ltd

Address: Unit 13 Buzzard Creek Industrial Estate, Barking, IG11 0EL

Email: info@rdwholesaleuk.com | Phone: +44 20 35041342